SBI Customer Care Number Toll Free

SBI Customer Care Number Toll Free

SBI or State Bank of India is the largest government owned bank headquartered in Mumbai. Recently, it merged its associate banks – State bank of Bikaner & Jaipur, State Bank of Hyderabad, State Bank of Mysore, State Bank of Patiala and State Bank of Travancore and Bharatiya Mahila Bank which was the first consolidation in the Indian banking industry. It has over 24000 branches, 60000 ATMs with over 420 million customers all over the world. The bank has a 24/7 SBI customer care services that help you resolve any kind of question or issues that you are facing with any SBI banking product or services. Here are the details of the same.

SBI Customer Care Number: 24/7 Toll-Free Number

One can call on their 24/7 customer care number for any kind of questions, queries, feedback or complaint. They have 3 toll-free numbers for customer support:

  • 1800 11 2211
  • 1800 425 3800
  • 080-26599990​​

SBI Customer Care Service via SMS and Missed Call

SBI offers SMS and missed call banking services to its customers. Following are the SMS codes of the most common services:

Number Message Purpose
8008202020 UNHAPPY File a complaint
9223766666 BAL Check your balance
9223866666 MSTMT Mini Statement
567676 BLOCK Block your ATM card
567676 PIN Generate new ATM pin

SBI Customer Care Service at Bank Branches

You can visit your nearest bank branch for your questions and complaints. To locate the nearby branch, visit their official website and search using your area name or pin code.

 Escalation – Contact Details of Nodal Officers – Area Wise

In case you are not satisfied with the solution offered by the bank via call, text message or the branch, you can escalate the issue and contact the nodal officer of your area. Here are the details of the same:

Area Address Telephone Number Email ID
AHMEDABAD Local Head Office, Bhadra, Ahmedabad, 380001 079-25506577
KOLKATA Local Head Office, Samridhi Bhavan, 1, Strand Road, Kolkata, 700001 033-22436524
BHOPAL Local Head Office, Hosangabad Road, BHOPAL, 462011 0755-4288010
BHUBANESWAR Local Head Office, III/I, Pt. J L Nehru Marg, 751001 0674-2391772
CHANDIGARH Local Head Office, Sector 17 A, Chandigarh, 160017 0172-2703315
CHENNAI Local Head Office, Circle Top House, 16, College lane, Chennai, 600006 044-28214116
DELHI State Bank of India Local Head Office, 11, Sansad Marg, New Delhi 110 001 011-23407121
GUWAHATI State Bank of India Local Head Office, G.S. Road, P.O. Assam 0361-2237556
HYDERABAD State Bank of India Local Head Office, Bank Street, Koti, Hyderabad – 500 095 040-23466512
LUCKNOW State Bank of India Local Head Office, Moti Mahal Marg, Lucknow- 226 001 0522-2201492
MUMBAI State Bank of India Local Head office, “Synergy”, Plot No. C-6, ‘G” Block, Bandra Kurla Complex, Bandra(E), Mumbai 022-26445506
PATNA State Bank of India Local Head Office, Judges Court Road, Patna – 800 001 0612-2209082 agmcustomer.lhopat@
THIRUANANTHAPURAM State Bank of India Local head Office, S.S. Kovli Road, Thampanoor, 0471-2323072


You can also contact the principal nodal officer at the following address:
General Manager
Customer Service, State Bank of India,
State Bank Bhavan, 6th Floor
Madam Cama Road, Mumbai 400 021,
Fax: 022 22742431

 Escalation 2- SBI Customer Service Department

If you are still not satisfied with the solution, you can contact the deputy general manager at SBI’s customer service department. Here are the contact details of the same:

The Deputy General Manager
Customer Service Department,
State Bank of India,
State Bank Bhavan, 16th Floor
Madam Cama Road, Mumbai 400 021,
Fax: 022 22742431, Email:

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