Deutsche Bank is the largest bank in Germany and has its headquarters in Berlin. It was founded in 1870 and set up a presence in India 120 years later in 1980. It has 16 branches across the country with over 11,000 employees. Deutsche Bank India offers Deutsche Bank Credit Card Customer Care Number and a range of banking solutions to retail, corporate and institutional customers in the country.
Deutsche Bank has a well-developed customer care system over Phone Banking. It also has contact helplines if you wish to contact via mail or email. Phone banking has a sophisticated IVR (Interactive Voice Response) service as well as agents who can help with any queries. This could range from simple account balance information to redeeming your loyalty points on your card, to issuing a stop payment request on a cheque to questions on how to change the T-PIN online among a broad range of queries. All these service requests can be attended to over the phone with the help of either IVR or an agent – depending on the nature of the request.
Deutsche Bank Credit Card Customer Care Number
If you own a Deutsche Bank credit card and have questions about your statement or you wish to report a lost card, or suspect fraudulent activity, you can contact the Deutsche Bank Credit Card Customer Care number. The can be reached at 1860 266 6601. This number can be contacted for any emergency help or simply if it is more convenient for you to call outside working hours as well. You can call this
Deutsche Bank Credit Card Customer Care Toll-Free number from anywhere in India for immediate resolution for any issues with a Deutsche Bank issued credit card.
Customers outside India who wish to call Customers in Mumbai have an additional number that they can also call at 6601 6601. Do keep in mind that call charges will apply to calls made to these two numbers.
If you are outside the country and wish to contact the Deutsche Bank Credit Card Customer Care toll free number.
Deutsche Bank 24 Hours Customer Care Numbers
If you have a general account enquiry and wish to contact the Deutsche Bank customer care 24×7 service, you could call 1800 123 6601 at any time, round the clock, 365 days a year. Here is a list of the type of requests that can be made on the Deutsche Bank customer care number.
Account balance, Last 5 transactions, Cheque status enquiry, Cheque Book Request ,Deposit slip request, Stop payment of cheque(s), Account statement – mail & email, Online TPIN Regeneration and TPIN change, General Account Related Queries, Branch address & ATM locations, Status of Transaction, Status of Application, updation / change in your contact number and email ID among many other requests, Product Information and Investment Enquiries.
Deutsche Bank Card Customer Care
Via post: If you wish to contact the Bank about your card, you can also do so in writing. You can mail a letter detailing your queries to:
Customer Care
Deutsche Bank AG,
PO Box 9095,
Mumbai – 400063
Deutsche Bank Credit Card Contact Details
In addition to calling the Deutsche Bank customer care number, you could also send mail to the following address. Make sure to quote your name and Deutsche Bank Account Number in all correspondence. The Bank will respond to you within 7 days of receiving of your communication.
Customer Care – Banking
Deutsche Bank AG,
PO Box 9095,
Mumbai – 400 063.
Branches In Major Cities
If you wish to locate the nearest Deutsche Bank branch, you can log on to the Bank’s website and click on the ATM and Branch Locator tab. Below are the contact details of branches in select cities.
| Ahmedabad | 637, Ground Floor-B, Gulbai Tekra, Off C.G.Road, Ahmedabad – 380006. |
| Bengaluru | No. 26 – 27, Ground Floor, Raheja Towers, M.G. Road, Bangalore – 560001, Karnataka. |
| Chennai | 4-4A Western Tower, Sunny Side, Shafee Mohammed Road, Thousand Lights, Chennai – 600 006. |
| Delhi | 28, Kasturba Gandhi Marg , ECE House Main Bldg, New Delhi – 110 001. |
| Mumbai | 110 / Sidrah, S V Road & 8th Extension Road Corner, Khar (West), Mumbai – 400 052, Maharashtra. |
| Pune | Deutsche Bank, Ground Floor, DLF Infinity Tower A, Sector 25 A, DLF Phase II, Gurgaon – 122002. |
| Gurgaon | Deutsche Bank, Ground Floor, DLF Infinity Tower A, Sector 25 A, DLF Phase II, Gurgaon – 122002. |
| Noida | F 4 & F 5 Sector 18, Noida – 201301. |
| Surat | 124, Kalamandir House, Ghod Dod Road, Surat – 395007. |
| Ludhiana | SCO 9-10, Green Park Avenue, Canal Colony, Pakhowal Road, Ludhiana, Punjab – 141002. |
Grievance Redressal
If you do not receive any response from customer.care@db.com, you may escalate your complaint by contacting:
Deutsche Bank AG, India
Private and Commercial Clients
PO Box Number – 9094
Goregaon Post Office
Goregaon (E), Mumbai 400 063.
Email: head.services@db.com
If your complaint remains unresolved, you can further escalate the matter to:
Nodal Officer
Deutsche Bank AG, India
Private and Commercial Clients
PO Box Number – 9094
Goregaon Post Office
Goregaon (E), Mumbai 400 063
You can also escalate your complaint to the Nodal Officer in your region. You can get the necessary contact details from the Deutsche Bank website.
You may also escalate your complaint to the respective head of departments. Log on to the Deutsche Bank website to get the contact details of the heads of department.
If you wish to contact the Deutsche Bank corporate office, the addresses are given below:
Corporate Offices in India
Deutsche Bank House,
Hazarimal Somani Marg,
Fort,
Mumbai – 400001
Maharashtra.
Deutsche Bank AG
The Capital
C-70, G Block
Bandra Kurla Complex
Mumbai 400 051
Maharashtra
Reference URL- https://www.creditmantri.com/deutsche-bank-credit-card-customer-care/