City Union Bank Credit Card Customer Care

City Union Bank was founded in 1904 and has its headquarters in Kumbakonam, Tamil Nadu. It offers investment banking, commercial banking, retail banking, private banking, asset management, and mortgages amongst other products. The bank has over 500 branches spread across the nation. City Union Bank has a well-established customer service department that can help resolve any enquiry, clarification or issue you might have. Be it a Forex-related query, transaction-related enquiry, or loan related-enquiry or to register a complaint, you can approach City Union Bank Credit Card Customer Care for resolution of all these enquiries.

If you want to contact the City Union Bank Credit Card Customer Care department, you can also approach the general enquiry number for help with your query. Below is a list of City Union Bank Credit Card Customer Care Nos. for general enquiries and City Union Bank Credit Card Customer Care Numbers (for queries related to ATM / debit cards).

City Union Bank Credit Card Customer Care Number

You can approach the City Union Bank Credit Card Customer Care No.

for queries related to ATM / Debit Cards like balance statement, payment received, latest transactions, unbilled transactions, PIN request etc. and to block your Debit Card in case you lose it. You can also approach the general customer care cell for help with any product enquiry, documentation required or loan enquiries for business or personal purposes.

Contact Via E mail: customercare[at]cityunionbank[dot]com

ATM Card / Debit Card Help:

For ATM Card or Debit Card related queries, or in case of a lost Debit / ATM Card, immediately approach the customer care department to get your card hotlisted or blocked.

You can also send an e mail to customercare[at]cityunionbank[dot]com to get your card hotlisted.

City Union Bank Credit Card Customer Care Number – For General Enquiries

For any kind of general enquiry or telebanking, you can contact the general enquiry customer care department on the following number: 044 71225000

NRI Help Desk

City Union Bank has a dedicated number and an International Banking Division for its NRI customers. You can call on the number if you are facing any issue with Internet banking or transaction enquiry, or need help with a Forex enquiry or to open an NRI account. All these kinds of queries and more are handled at the NRI Customer Service Desk.

City Union Bank Limited

NRI Business

International Banking Division

706, Anna Salai

Chennai 600 006

If you want to write to City Union Bank Customer Service for NRIs in case of a complaint or a query, you can write to the following e mail: E mail: nri[at]cityunionbank[dot]com

For Registering Your Feedback

In case you want to leave your feedback with the bank, you can call the City Union Bank Customer Care Number and talk to a customer care executive regarding your feedback.

For Grievance Redressal

The bank has a transparent system when it comes to handling all kinds of grievances and complaints. While lodging a complaint, you will be given a complaint number or reference number, which you will need to keep handy for future reference.

If you have a grievance you wish to file, you can do so in any of the following ways:

  • You can call the City Union Bank Credit Card Customer Care and log in your complaint.
  • You can send an e mail to the customer care at: customercare[at]cityunionbank[dot]com
  • You can write to the Branch Manager of the Bank Branch where your account is maintained and give the complete details of the nature of your complaint with your complete account information. The Branch manager is the first point of contact for complaints redressal.
  • You can also file your grievance online, using the Online Customer Grievance Form. Make sure you give the maximum information possible for a satisfactory complaint redressal.
  • In case your complaint is not redressed or the resolution provided is unsatisfactory, you can approach the Principal Officer for Complaints and Redressal for help with resolution of your complaint. Following are the contact details:

Principal Officer for Complaints and Redressal

General Manager

Inspection Vigilance and Audit

City Union Bank Ltd.,

No.24 B, Gandhi Nagar,

Kumbakonam – 612001

Following is the contact information for different departments of City Union Bank in case of complaints redressal from a specific department.

Department Contact Person Designation Postal Address
Deposit Products & Service Charges Deputy General Manager Planning & Development
City Union Bank Ltd.
No.24 B, Gandhi Nagar,
Kumbakonam -612001
Loans and Advances, Personal Banking and SME Banking Deputy General Manager City Union Bank Ltd.,
No.24 B, Gandhi Nagar,
Kumbakonam-612001
Rural/Agricultural Banking Assistant General Manager City Union Bank Ltd.,
No.24 B, Gandhi Nagar,
Kumbakonam-612001
Information Technology related service Assistant General Manager City Union Bank Ltd.,
II Floor, 706, Anna salai
Chennai – 600 006
FEMA & FOREX operations Assistant General Manager International Banking Division
City Union Bank Ltd.,
48, Mahalakshmi Street
T. Nagar
Chennai – 600 017
TUF Audit ServicesAssistant General Manager Assistant General Manager Advances Department
City Union Bank Ltd.,
No.24 B, Gandhi Nagar,
Kumbakonam – 612001

Locate City Union Bank

There is a comprehensive list of address and numbers if you wish to get in touch with City Union Bank. Just log on to their website and head to the “Branch Locator” link, from which you could search and refine to find the address of your desired branch. Following is the Administrative Office details, should you ever need to contact for information purposes:

Administrative Office

City Union Bank Ltd.,

“Narayana” No.24 B, Gandhi Nagar,

Kumbakonam – 612001

City Union Bank Credit Card Customer Care

Branch Address
Kolkata-Main Ground Floor, 64A, Hemanta Basu Sarani, (Opp. to B.B.D Bag Bus Stand),
Kolkata,
West Bengal
Kolkata-Rash Behari SURNA HOUSE, 208/1A RASH BEHARI AVENUE, KOLKATTA,
Kolkata,
West Bengal
Allahabad 2/2B, BHAGWAN RAM MANDIR MARG, (NEAR VISHAL MEGA MART), CIVIL LINES,
Allahabad,
Uttar Pradesh
Kanpur Ground Floor, 24/14, The Mall, Kanpur,
Pin No.: 208001
City: Kanpur,
State: Uttar Pradesh
Lucknow 19-A, Hala Complex,Ashok Marg,Sapru Marg,Khatri Chambers, (Opp.Jawagar Bhawan),
Lucknow,
Uttar Pradesh
Varanasi D/91A, 92, 92A, JANGAMBARI ROAD, GODOWLIA, OPP.DR.B.K. SHUKLA CHILD CARE,
VARANASHI,
Uttar Pradesh
Nalgonda D.No, 6-7-10, NC’s Sai Nest, Shivaji Nagar, Opp. TTD Kalyana Mandapam, NALGONDA,
Nalgonda,
Telangana
Manikonda Kalyan’s Anishta Pride, Plot No. 106, 107, Tanasha Nagar,Hudco Colony,MANIKONDA,Rangareddy,
Hyderabad,
Telangana
Adyar Old No.50, New No.36, Kamaraj Avenue, First Street,
Adyar,
Tamil Nadu
Ambur No.9/4, S.K.Road,Krishnapuram,
Ambur,
Tamil Nadu
Anna Nagar West W-393, School Road, A R Building, Opp. SBOA School, Anna Nagar West,
Chennai,
Tamil Nadu
Avinashi 416/9 Main Road, (opp) Old Bus Stand,
Avinashi,
Tamil Nadu
Arakkonam NO.67/189, GANDHI ROAD,SUVALPET,Chennai,
Arakkonam,
Tamil Nadu
Gummidipoondi No.267, GNT Road,Gummidipoondi,
Gummidipoondi,
Tamil Nadu
Coimbatore-Perur D.No.3/14 F to 3/14J, Siruvani Main Road, Perur,
Coimbatore,
Tamil Nadu
Coimbatore-Ramanathapuram No.729, Ground Floor,Diamond Complex, Trichy Road,Ramanathapuram,
Coimbatore,
Tamil Nadu
Cuddalore A R A COMPLEX,22, NETHAJI ROAD, MANJAKUPPAM CUDDALORE,
Cuddalore,
Tamil Nadu
Dindigul 45-C, New Agraharam, Palani Road,
Dindigul,
Tamil Nadu
Hosur Door No.123, Denkanikottai Road, Opp.Sub-Collector’s Office,
Hosur,
Tamil Nadu
Kancheepuram 68, GROUND FLOOR, VALLAL PACHAIYAPPAN STREET, KANCHEEPURAM,
Kancheepuram,
Tamil Nadu
Karur NAVARANG BUILDING,18. RAMAKRISHNAPURAM, KARUR,
Karur,
Tamil Nadu
Katpadi VIT University Campus,
Katpadi,
Tamil Nadu
Kodangipalayam Door No.3/237, S F No.379/B25, Trichy Road, Karanampettai,Kodangipalayam ,Tiruppur,
Tiruppur,
Tamil Nadu
Kovilpatti 794, Main Road, (Near Sathyabama Theatre),
Kovilpatti,
Tamil Nadu
Krishnagiri I FLOOR. 14-14A, 4TH CROSS, CO-OPERATIVE COLONY, KRISHNAGIRI,
Krishnagiri,
Tamil Nadu
Madurai-Anna Nagar 80 FEET ROAD, (OPP AMBIGA THEATRE), ANNA NAGAR, MADURAI,
Madurai,
Tamil Nadu
Mannargudi 173, Gandhi Road, Mannargudi,
Mannargudi,
Tamil Nadu
Balotra Ward No.2, Khasara No.622, Kher Road,
Balotra,
Rajasthan
Bhilwara SHOPNO.3-7, SRINATH TOWER, GANGAPUR CHORAHA, PUR ROAD,
Bilwara,
Rajasthan
Jaipur PLOT NO.12, EMERALD HOTEL BUILDING, M.I. ROAD
Jaipur,
Rajasthan
Jodhpur Ground Floor,Plot No.3, Sector 7,New Power House Road,Jodhpur,
Jodhpur,
Rajasthan
Amritsar No.3-A, Lawrance Road,
Amritsar,
Punjab
Chandigarh SCO 2433-34, Sector 22 C, Chandigarh-160022,
Chandigarh,
Punjab
Ludhiana D.NO.925-A, Adasmesh Nagar, 7th Street, DASMESH NAGAR, GILL ROAD,
Ludhiana,
Punjab
Karaikal 261, Bharathiar Road, Karaikal,
Karaikkal,
Puducherry
Puducherry 119, Bussy Street, Puducherry,
Puducherry,
Puducherry
Bhubaneswar 777, Saheed Nagar, Bhubaneswar, Orissa,
Bhubaneswar,
Orissa
Delhi-Chandini Chowk 284, 285, Fateh Puri, Chandini Chowk,
New Delhi,
New Delhi
New Delhi-Karol Bagh Keltron Chambers, Ground Floor, 18/7, ARYA SAMAJ RD, KAROL BAGH NEW DELHI,
New Delhi,
New Delhi
Bhopal 127, M.P.Nagar, Zone-2,Bhopal ,
Bhopal,
Madhya Pradesh
Indore THE MAGNATE COMPLEX, 6/1, NEW PALASIA, CUREWELL HOSPITAL ROAD,
Indore,
Madhya Pradesh
Amaravati D.No.344/1,1 st Floor, Morshi Road, (Above Reebok Show Room) Near Jaisthan Chowk,
Amravati,
Maharashtra
Aurangabad NO.6, IST FLOOR, ANNAPURNA TOWER, KUSHAL NAGAR, JALNA ROAD
Aurangabad,
Maharashtra
Bangaluru-Banashankari 784, II PHASE, 7TH BLOCK, III STAGE, 100 FEET ROAD,Bangaluru,
Banashankari,
Karnataka
Belgaum I FLOOR, G-5, RADHAKRISHNAN TOWERS, SAMADEVI GALLI, BELGAUM,
Belgaum,
Karnataka

Reference URL- https://www.creditmantri.com/city-union-bank-credit-card-customer-care/

Leave a Reply

Your email address will not be published. Required fields are marked *