City Union Bank Credit Card Customer Care Toll Free Number

City Union Bank was founded in 1904 and has its headquarters in Kumbakonam, Tamil Nadu. It offers investment banking, commercial banking, retail banking, private banking, asset management, and mortgages amongst other products. The bank has over 500 branches spread across the nation. City Union Bank has a well-established customer service department that can help resolve any enquiry, clarification or issue you might have. Be it a Forex-related query, transaction-related enquiry, or loan related-enquiry or to register a complaint, you can approach City Union Bank Credit Card Customer Care for resolution of all these enquiries.

If you want to contact the City Union Bank Credit Card Customer Care department, you can also approach the general enquiry number for help with your query. Below is a list of City Union Bank Credit Card Customer Care Nos. for general enquiries and City Union Bank Credit Card Customer Care Numbers (for queries related to ATM / debit cards).

City Union Bank Credit Card Customer Care Number

You can approach the City Union Bank Credit Card Customer Care No.

for queries related to ATM / Debit Cards like balance statement, payment received, latest transactions, unbilled transactions, PIN request etc. and to block your Debit Card in case you lose it. You can also approach the general customer care cell for help with any product enquiry, documentation required or loan enquiries for business or personal purposes.

Contact Via E mail: customercare[at]cityunionbank[dot]com

ATM Card / Debit Card Help:

For ATM Card or Debit Card related queries, or in case of a lost Debit / ATM Card, immediately approach the customer care department to get your card hotlisted or blocked.

You can also send an e mail to customercare[at]cityunionbank[dot]com to get your card hotlisted.

City Union Bank Credit Card Customer Care Number – For General Enquiries

For any kind of general enquiry or telebanking, you can contact the general enquiry customer care department on the following number: 044 71225000

NRI Help Desk

City Union Bank has a dedicated number and an International Banking Division for its NRI customers. You can call on the number if you are facing any issue with Internet banking or transaction enquiry, or need help with a Forex enquiry or to open an NRI account. All these kinds of queries and more are handled at the NRI Customer Service Desk.

City Union Bank Limited

NRI Business

International Banking Division

706, Anna Salai

Chennai 600 006

If you want to write to City Union Bank Customer Service for NRIs in case of a complaint or a query, you can write to the following e mail: E mail: nri[at]cityunionbank[dot]com

For Registering Your Feedback

In case you want to leave your feedback with the bank, you can call the City Union Bank Customer Care Number and talk to a customer care executive regarding your feedback.

For Grievance Redressal

The bank has a transparent system when it comes to handling all kinds of grievances and complaints. While lodging a complaint, you will be given a complaint number or reference number, which you will need to keep handy for future reference.

If you have a grievance you wish to file, you can do so in any of the following ways:

You can call the City Union Bank Credit Card Customer Care and log in your complaint.
You can send an e mail to the customer care at: customercare[at]cityunionbank[dot]com
You can write to the Branch Manager of the Bank Branch where your account is maintained and give the complete details of the nature of your complaint with your complete account information. The Branch manager is the first point of contact for complaints redressal.
You can also file your grievance online, using the Online Customer Grievance Form. Make sure you give the maximum information possible for a satisfactory complaint redressal.
In case your complaint is not redressed or the resolution provided is unsatisfactory, you can approach the Principal Officer for Complaints and Redressal for help with resolution of your complaint. Following are the contact details:

Principal Officer for Complaints and Redressal

General Manager

Inspection Vigilance and Audit

City Union Bank Ltd.,

No.24 B, Gandhi Nagar,

Kumbakonam – 612001

Following is the contact information for different departments of City Union Bank in case of complaints redressal from a specific department.

Department	Contact Person Designation	Postal Address
Deposit Products & Service Charges	Deputy General Manager	Planning & Development City Union Bank Ltd. No.24 B, Gandhi Nagar, Kumbakonam -612001
Loans and Advances, Personal Banking and SME Banking	Deputy General Manager	City Union Bank Ltd., No.24 B, Gandhi Nagar, Kumbakonam-612001
Rural/Agricultural Banking	Assistant General Manager	City Union Bank Ltd., No.24 B, Gandhi Nagar, Kumbakonam-612001
Information Technology related service	Assistant General Manager	City Union Bank Ltd., II Floor, 706, Anna salai Chennai – 600 006
FEMA & FOREX operations	Assistant General Manager	International Banking Division City Union Bank Ltd., 48, Mahalakshmi Street T. Nagar Chennai – 600 017
TUF Audit ServicesAssistant General Manager	Assistant General Manager	Advances Department City Union Bank Ltd., No.24 B, Gandhi Nagar, Kumbakonam – 612001

Locate City Union Bank

There is a comprehensive list of address and numbers if you wish to get in touch with City Union Bank. Just log on to their website and head to the “Branch Locator” link, from which you could search and refine to find the address of your desired branch. Following is the Administrative Office details, should you ever need to contact for information purposes:

Administrative Office

City Union Bank Ltd.,

“Narayana” No.24 B, Gandhi Nagar,

Kumbakonam – 612001