Union Bank of India is one of the oldest and largest government-owned public sector banks of India. It is also listed in the Forbes 2000 list with an asset valuation of more than 13.45 Billon USD. It has a wide network of banking branches, ATMs and other offices. Union Bank operates more than 7000 ATMs all over India. The customers and non-customers can find all details relat4ed to Union Bank customer Care details here.
Union Bank Customer Care Toll-Free Number
Union Bank has a 24×7 Customer Care toll free number and its customers, as well as non-customers, can call 1800 22 2244 to get their queries answered and issues resolved anytime of the day. The customer service team answers queries of its customers in 9 different languages.
There is an alternative toll-free number provided to the customers if they find any difficulty in calling the above number. They can call at 1800 208 2244 and get the assistance of Union Bank customer Care team.
People who enroll in the Pradhan Mantri Jan Dhan Yojana (PMJDY) Scheme have been provided with a separate toll-free number and they can call at 1800 22 22 43 to resolve all problems instantly.
The bank has provided a dedicated number for NRIs which they can call to get all their queries answered and issues resolved. They can call at +918025302510 and speak to the Union Bank customer Care representative.
In case customers are not able to contact any of the above-mentioned numbers, they can place a call at 080-25300175. However, calling to this number is chargeable and standard call rates apply for this call.
People can also e-mail their queries, complaints, feedback, and suggestions at Customercare@unionbankofindia.com in order to get their issues resolved through e-mail.
Union Bank of India Central Office
Union Bank of India operates from Mumbai and people can also reach out to the head office to get their queries resolved. The address of the central office is:
Union Bank Bhavan, 239,
Vidhan Bhavan Marg,
Nariman Point, Mumbai,
Maharashtra, India- 400 021
Feedback/ Suggestions at Union Bank
Customers can share their feedback and provide suggestions at https://eremit.unionbankofindia.co.in/feedback/ by filling out a small form that contains details like name, phone number, e-mail address, city and state and the feedback/suggestions.
Union Bank Online Grievance Redressal
Existing customers, as well as non-customers, can file complaints and put forth their grievances in front of Union Bank by visiting https://icmt.unionbankofindia.co.in/icmt/LodgeComplaint.aspx and filling the form. There are two forms- one for existing customers and the other one for non-customers. This mechanism has helped the bank in speedy redressal of grievances and improves the customer service.
Union Bank Grievances Tracking
Once a person files a grievance, he gets a grievance id and password. The user can visit https://icmt.unionbankofindia.co.in/icmt/GrievancesLogin.aspx and fill his grievance id and password to track the status of his complaint.
Union Bank Departmental Heads
| Department | Personal Banking & Operations |
| Area of Operation | Resources mobilization including SB, CD, Customer Service & Operations |
| General Manager | Mrs. Rekha Nayak |
| Email Id | gm.pbod@unionbankofindia.com |
| Telephone Number | 022-22896683 |
| Fax number | 022 22042010 |
| Department | Digital Banking Department |
| Area of Operation | ATMs, Cards, Internet Banking, Mobile Banking, Online payments, Call Centre, Point of Sales Terminal & Payment Gateway, Cash Management Services |
| Head Digital Banking | Mr. Pravin Sharma |
| Email Id | gm.digitalbanking@unionbankofindia.com |
| Telephone Number | 022-2289 2530 |
| Fax number | 022 22043290 |
| Department | Retail Banking & Marketing Department |
| Area of Operation | Retail Loans including Home Loans, Educational Loans, Car loans etc. |
| General Manager | Mrs. Monika Kalia |
| Email Id | gm.rbmd@unionbankofindia.com |
| Telephone Number | 022-22896601 |
| Fax number | 022-22042010 |
| Department | Wealth Management & Third Party Products |
| Area of Operation | Life & Non-Life Insurance, Mutual Funds, D-MAT etc. |
| General Manager | Mrs. Monika Kalia |
| Email Id | gm.rbmd@unionbankofindia.com |
| Telephone Number | 022-2289 6600 |
| Fax number | 022-22042010 |
| Department | International Banking Division & DFB |
| Area of Operation | International Banking |
| General Manager | Mr. P K Saha |
| Email Id | gm.ibd@unionbankofindia.com |
| Telephone Number | 022- 22892101 |
| Fax number | 022-22824689 |
| Department | Treasury |
| Area of Operation | Treasury Operations |
| General Manager | Mr. P K Saha |
| Email Id | gmtreasury@unionbankofindia.com |
| Telephone Number | 022- 2289 2100 |
| Fax number | 022-22892144 |
| Department | Information Technology |
| Area of Operation | IT Policy, Planning, and Operations pertaining to Data Centre, DR site, Internet Banking, Network Management, Data Warehouse, Document Management, IT Security Management etc. |
| General Manager | Mr. R. Kandasamy |
| Email Id | gm.dit@unionbankofindia.com |
| Telephone Number | 022-2571 0500 |
| Fax number | 022-25704132 |
| Department | Corporate Communications |
| Area of Operation | The Bank’s communication with outside world related to publicity, its planning & execution. |
| General Manager | Mrs. Monika Kalia |
| Email Id | gm.ccd@unionbankofindia.com |
| Telephone Number | 022-22892530 |
| Fax number | 022-22823628 |
| Department | Support Services & Branch Expansion |
| Area of Operation | Anything related to non-financial assets of the Bank, their procurement & maintenance. Br.Exp: Branch expansion and related matters. |
| General Manager | Mr. Ishraq Ali Khan |
| Email Id | gm.ssd@unionbankofindia.com |
| Telephone Number | 022 – 2289 2500 |
| Fax number | 022-22823628 |
| Department | Human Resources |
| Area of Operation | Human Resources Management |
| General Manager | Mr. R.R. Mohanty |
| Email Id | gm.hrm@unionbankofindia.com |
| Telephone Number | 022-2289 6200 |
| Fax number | 022-22024767 |
| Department | Large Corporate & Loan Syndication |
| Area of Operation | All credit processing/sanctions for Large Corporate |
| General Manager | Mr. V. V. Shenoy |
| Email Id | gm.lc@unionbankofindia.com |
| Telephone Number | 022-2289 6800 |
| Fax number | 022-22851167 |
Resource url – https://www.paisabazaar.com/union-bank-of-india/customer-care//