SAN FRANCISCO: Microsoft pressed on with its AI revolution on Thursday, announcing that it would apply the powers behind ChatGPT to its iconic Excel, Word and Outlook Customer Service UK programs.
The Redmond, Washington giant has been swiftly adopting language-based AI, showing less caution than its rivals despite early problems such as chatbots giving disturbing responses or blatantly inaccurate information.
Microsoft’s Outlook Customer Service UK latest chatbot, called Copilot, will put ChatGPT-like abilities to work in offices, churning out meeting transcripts, calendar entries or PowerPoint slides almost instantaneously.
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