Tamilnad Mercantile Bank (TMB) was founded in 1921 and has its headquarters in Tuticorin in Tamilnadu state. While it started off in the last century as a local bank, it has steadily expanded all over India and has over 480 branches across the country today. Like other banks in the country, TMB also places importance on the role of TMB Credit Card Customer Care. It has a national customer care number accessible at all times, from anywhere in the country, for any query. If you have any questions or clarifications regarding your TMB bank account, or your credit card, or any loan product or service, you can contact this number.
TMB Credit Card Customer Service Number
If you wish to contact TMB about a lost credit card or lost ATM card/debit card, you can contact the TMB Card Customer Care department.TMB Credit Card Customer Care number, you could contact the general TMB Customer Care Number given below that is a single point national number for any enquiries across all products, services and all branches across the country.
TMB Customer Care toll-free number
If you have a general enquiry on any aspect of your TMB relationship, you can contact the national toll-free number at 1800 425 0426. You could have a query ranging from how to open a fixed deposit account, to wanting to know the documentation required for a loan product. This TMB Credit Card Customer Care number is open 24 hours a day, 365 days of the year to answer any of your queries.
All your questions will be answered at the TMB Customer Care no. listed above. If you wish to contact a TMB Credit Card Customer Care number for a specific card-related enquiry, you could call the same national toll-free number 1800 425 0426.
Via SMS – 98424 61461
You can also contact the Help Desk on the phone or SMS for general help regarding services at a branch or to reach the TMB Credit Card Customer Care no. If you have any clarifications regarding any service. TMB’s Customer Care team will help you with any problems or questions you might have (between 10:00am and 5:30pm) and will work towards resolving the issue.
Via Email
You can also contact the bank via email. You can reach TMB through email at: customerservice[at]tmbank(dot)in
In person
If you would like to visit the bank in person to speak with a representative or the Branch Manager, keep in mind the working hours are 10:00 am to 6:00 pm from Monday to Saturday (except 2nd & 4th Saturdays of each month which are not working days.)
For NRI customers
Customers who live overseas and wish to contact TMB regarding any issue with their account or for any general banking solutions, can write to the dedicated NRI Customer Service desk at nricell(at)tmbank(dot)in.
For RTGS/NEFT enquiries
You can approach the dedicated RTGS/NEFT Customer Facilitation Centre for any queries or problems regarding the usage of these facilities. The contact details are as below:
The Chief Manager
RTGS / NEFT Cell
Tamilnad Mercantile Bank Ltd # 269/2-4,I Floor,Avvai Shanmugam Road,[Llyods Road]
Royapettah,
Chennai 600 014.
Email: rtgs(at)tmbank(dot)in
Branch contact details.
You could log on to the website and click on “Points of Presence” on the Helpdesk page to identify the TMB branch closest to you.
If you simply wish to locate an ATM location, you could log on to the bank website and click on ATM Locator.
You could also download the smartphone navigation app which will help you determine the closest TMB branch/ATM based on your geographic location.
TMB Credit Card Customer Care Contact Details
Feedback
If you wish to send your feedback to TMB, you can do so by means of an online form available on the bank website. Fill in the form with the necessary details and submit it online. You can choose to write on a variety of areas in the drop down menu, including loans, foreign exchange, deposit schemes, errors and corrections, or simply to give suggestions or comments.
TMB Customer Care 24×7
In addition to banking queries, you can also contact the TMB Credit Card Customer Care toll- free number at 1800 425 0426 for any query regarding your credit card or any other products. This 24 hour customer care number is dedicated to helping you get any issue dealt with immediately and resolved to your satisfaction.
For Complaints and Grievance Redressal
If you have a complaint or wish to bring any problem regarding a serice or product to the bank, you can contact the Branch Manager and communicate your grievance. You could also write to the Branch Manager of the concerned branch regarding your complaint.
If your grievance is not addressed satisfactorily, you can contact or write to General Manager (Business Development Department)
Tamilnad Mercantile Bank Limited
57, V.E. Road,
Tuticorin,
Tamilnadu,
India 628 002.
Email: complaints(at)tmbank(dot)in
Branch Locations
If you wish to locate a particular branch of TMB, you can log on to the website and click on Branch Network to get a detailed list of all TMB branch offices and contact details across the country. The details are listed state-wise to make it easy for customers to search for a particular branch location.
Registered Office
Tamilnad Mercantile Bank Limited
57, V.E. Road,
Tuticorin,
Tamilnadu,
India 628 002.
Email: bd(at)tmbank(dot)in
Regd. Office of International Banking Division
269/2-4, Avvai Shanmugham Road, Royapettah,
Chennai,
Tamilnadu,
India 600 014.
Email: ibd(at)tmbank(dot)in
Tamilnadu Mercantile Bank Branch Offices
| Region | Address |
|---|---|
| Chennai | AdyarNo 35by17, First Floor, First Main Road, Gandhinagar, Adyar, Chennai 600020
Kodambakkam34 17, First Floor, Dr. Ambedkar Road, Kodambakkam, Chennai 600 024 Anna NagarAc-16, Ii Avenue, Anna Nagar West, Chennai-600040 Tamilnadu Guindy5 34, Dhanakotti Raja Street, Sundar Nagar, Ekkattuthangal, Guindy, Chennai 600 032 T Nagar25, Venkatnarayana Road, T.nagar, Chennai-600017 Tamilnadu Phone number: 044-28131091/92 17-shanmugam Street, Tambaram, Chennai-600045 Tamilnadu Thiruvanmaiyur3, Thiruvalluvar Salai, Thiruvanmiyur, Chennai-600041 |
| Hyderabad | 15-2-696, Siddiamber Bazar, Kishangang, Hyderabad-500012 Andhra Pradesh
Hyderabad Rikab Gunj21-7-802,803, Iii Floor, Silver Oak Plaza, Opp.high Court, Rikab Gunj, Hyderabad-500002ss Secunderabad102,103&124, Chenoy Trade Centre, Park Lane, S.d.road, Secunderabad-500003 AP |
| Nellore | 17 130, Sri Rajeshwari Towers, Nellore-524001 Andhra Pradesh |
| Bapatla | Ground Floor, Door No 12 4 11, Gupta Avenue, Sri Anjaneya Swamy Temple Street, Bapatla 522 101, Guntur District, Andhra Pradesh |
| Guntur | 24-2-49, Chappalavari Street,ratnam Bazar, Guntur-522003 Andhra Pradesh |
| Pedanandipadu | D.no:9 66, ground Floor, P.a.s.college Road, Andhra |
| Vinukonda | First Floor, D.no.23-194, Palnadu Road, Vinukonda – 522 647, Guntur Dst, Andhrapradesh |
| Visakhapatnam | 30-10-1, Daba Gardens, Visakhapatnam-530020 Andhra Pradesh |
| Nellore | 17 130, Sri Rajeshwari Towers, Nellore-524001 Andhra Pradesh |
| Mumbai | Chembur53, c.s.t.road,sindhi Society,opp.bakthi Bhavan,chembur,mumbai – 400071
Phone number: 044-28131091 92 CPC Mumbai104104 Kazi Syed Street, Goradia House, Mumbai – 400003 DharaviPlot No.267-268 Ground Floor, Kamarajar Matriculation School, Kamaraj Chowk, 90 Feet Road, Dharavi, Mumbai 400017 Phone number: 022-24074499/ 09021444949 AndheriUnit No.14, Bldg.no.2, Mittal Industrial Estate, Marol Naka, Andheri(e), Mumbai-400059 Mandvi104-104 Kazi Syed Street, Goradia House, Mumbai-400003 Maharashtra Navi MumbaiPlot No.179, Banking Complex Bldg. Apmc Market, Sector 19 Vashi Mumbai-400705 |
| Delhi | Karolbagh1015-1017,first Floor, Umang Plaza, Arya Samaj Road, Karol Bagh, Delhi-110005
Shahdara26 22, Street No.12 Main, 60 Feet Road, Vishwas Nagar, Shahdara-east Delhi 110032 Chandni Chowk384-390, Loke Building, Chandni Chowk, Delhi-110006 |
| Bangalore | NelamangalaWeavers Colony Bus Stop, B.h.road, Nelamangala – 562 123, Bangaluru District
AnekalD.no.50-46, Hosur Bagilu Road, Anekal-562 106, Bengaluru Dist., Phone number: 9880485857 Cantonment29-mahatma Gandhi Road, Cantonment, Bangalore-560001 Karnataka Bangalore City19-f, B.V. K. Iyengar Road, Bangalore-560009 Karnataka KengeriNo 1103, K S Town, First Main Road, 4th Cross, Kengeri 560060, Bengaluru District, Karnataka State |
| Kolkatta | 58-d, Nethaji Subas Road, Ii Floor, Kolkatta-700001 West Bengal |
Reference URL- https://www.creditmantri.com/tamilnad-mercantile-bank-credit-card-customer-care/