Indian Bank Credit Card Customer Care

Indian Bank was founded in 1907 and offers consumer banking, corporate banking, finance and insurance, mortgage loans, investment banking, merchant banking, private equity, private banking, savings schemes and credit cards amongst other products. It is a government-owned, public sector banking company which has its headquarters in Chennai, Tamil Nadu. The bank has over 2500 branches spread across the nation. Indian Bank has a well-established Indian Bank Credit Card Customer Care department that can help resolve any enquiry, clarification or issue you might have. Be it a transaction-related enquiry, or loan related-enquiry or to register a complaint, you can approach the customer care with your query. You might want to know about a housing loan or might want to register your feedback. All these queries and more can be addressed at the bank’s customer service desk.


If you want to contact the Indian Bank Credit Card Customer Care department, you can also approach the general enquiry number to resolve your query. Below is a list of Indian Bank Customer Care Nos. for general enquiries and Indian Bank Card Customer Care Numbers (for queries related to credit and debit cards).

Indian Bank Credit Card Customer Care Toll-Free Number

You can approach the Indian Bank Credit Card Customer Care No. for all general enquiries or queries related to credit cards like outstanding balance, payment received, latest transactions, unbilled transactions, PIN request etc. and to block your credit card in case you lose it.

Following are the Indian Bank Credit Card Contact Details if you wish to contact the bank for any credit card query-

Indian Bank Credit Card Customer Care 24 x 7 Toll-Free Number:1800 425 00000

(The above number is available from Monday to Saturday: 10.00 am to 5.00 pm. Except for Sundays, 2nd & 4th Saturdays and Bank Holidays of Tamil Nadu)

Contact via e mail: creditcard[at]indianbank[dot]co[dot]in

Contact Address:

Indian Bank Credit Card Centre

3rd Floor, Indian Bank Building,

66, Rajaji Salai, Chennai 600 001

Hotlist / Block your Credit Card:

In case of loss of card, immediately get your card blocked or hotlisted. You can do so by the following ways:

  • Through SMS: Type ‘BLOCKCC’ and send to 56767 from your registered mobile number. You will receive a confirmation message after the card is blocked.
  • Call the Indian Bank 24 Hours Toll-Free Customer Care Number: 1800 425 00000
  • Send an e mail to creditcard[at]indianbank[dot]co[dot]in during working days to get your card blocked.

Credit Card Help – For Grievance Redressal:

In case you have any complaints with regards to you credit card, you may approach the Grievance Redressal Officer at the following address:

Credit Card Centre

3rd Floor, Indian Bank Building, 66, Rajaji Salai,

Chennai – 600 001

E mail: creditcard[at]indianbank[dot]co[dot]in

If the resolution provided is not satisfactory or if you have not received any response, the matter may be escalated to the Assistant General Manager at the Credit Card Centre.

ATM Card / Debit Card Help:

For ATM Card or Debit Card related queries, or in case of a lost Debit / ATM Card, you can approach the following Customer Care Nos.:

Indian Bank Customer Care 24 x 7 Toll Free Number:1800 425 00 000

Send an E mail to:



This Service is available 24 x 7 throughout the year.

Contact Indian Bank Customer Care via E Mail

In case you need to send an e mail to the Head Office related to any query, feedback or complaint, following is a list of mail IDs.

Head Office Departments E Mail Address
Head Office
Accounts Department
Bank Assurance Centre
Banking Operations Department
Board Department
Branch Expansion Cell
Cell for Govt Transactions
CMD Secretariat
Compliance Department
Corporate Communications Department
Credit Card Centre
Credit Monitoring Cell
Customer Service Cell
Development Department
Ed Secretariat
Expenditure Department
HRM Department
Information Systems Security Cell (ISSC)
Inspection Department
International Division
Investors Service Cell
Marketing Department
Legal Department
MIS Department
New Initiatives Department
O & M Department
Official Language Cell
Personal Banking Department
Planning Department
Recovery Department
Risk Management Department
Rural Banking Department
Security Department
Small & Medium Enterprises Dev Department
Technology Management Department (TMD)
TMD – ATM Card Hot Listing
Vigilance Department
Treasury Branch

NRI Help Desk E mail:

Indian Bank Customer Care Service – Zonal Offices E Mail

Following is a list of Indian Bank Zonal Office E Mail Ids. If you wish to write to the Zonal Office in case of a complaint or a query, you may write to the listed E Mail ID from your respective region.

Zonal Office E Mail Address
Chennai North
Chennai South
New Delhi

For Registering Your Feedback

In case you want to leave your feedback with the bank, you can call the Indian Bank 24 Hours Customer Care Numbers and talk to a customer care executive regarding your feedback.

Locate Indian Bank

There is a comprehensive list of address and numbers if you wish to get in touch with Indian Bank. Just log on to their website and head to the “Branch Network” link, from which you could search and refine to find the address of your desired branch. Following is the Corporate address of the bank:

Corporate Office – Postal Address

Indian Bank

Corporate Office

PB No: 5555,

254-260, Avvai Shanmugam Salai,

Royapettah, Chennai – 600 014

Reference Site-

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