Axis Bank Customer Care Number

Axis Bank Customer Care Number

Axis Bank is India’s third largest private sector bank with its headquarters in Mumbai. It has over 3300 branches in India and 9 international offices that offer a variety of banking products and Axis Bank Customer Care services like credit cards, personal banking, corporate banking, investment banking, loans, wealth management, etc.

Axis Bank Customer Care Number – 24/7 Toll-Free Number

In case you need any information regarding Axis Bank Customer Care products and services, Aadhaar seeding, status of cheque issued or deposited, interest rates, ATM, internet banking, mobile banking or blocking lost/stolen ATM/credit card, then you can contact their 24/7 customer care center at the following numbers:

  • 1860-419-5555
  • 1860-500-5555

You can call on the above toll-free numbers to report loss of credit card or to block your lost/stolen debit or ATM card.

Axis Bank Customer Care Email IDs

Customers can also send an email regarding any queries, questions, feedback or complaint at the following email IDs.

General Bank Account Queries customer.service@axisbank.com
Queries Related To Credit Cards creditcards@axisbank.com
Loan Queries loans@axisbank.com
Merchant Services merchant.services@axisbank.com
NRI Customers nri.services@axisbank.com

Axis Bank Grievance Redressal Forum

If you are not satisfied with the response from their customer support, you can escalate the issue and write to the nodal officer. You can either visit the official website of Axis Bank Customer Care and submit the grievance redressal form or download the form and send it to the following address:
Mr. Anirudh Saxena
Nodal Officer, Grievance Redressal
Axis Bank Ltd. 5th Floor, “Gigaplex”
Plot No. I.T.5, MIDC, Airoli Knowledge Park
Airoli, Navi Mumbai – 400708
You can also email a scanned image of the form at nodal.officer@axisbank.com.
Here are the details of the nodal officers of various regions in the country. You can contact them directly in case you are not satisfied with the solution offered by the customer care support.

 

Region Nodal Officer Name & Address Contact Number
West Bengal and Sikkim Mr. Dibyendu Banerjee
1st Floor, 5 Shakespeare Sarani
Kolkata – 700071
 033-22829384
Orissa Mr. Ajit Kumar Tripathy
Plot no.1, Ground Floor,
Nandighosh Estates, Bapujinagar,
Bhubaneswar – 751009
0674-2598912
Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland & Tripura Mr. Munindra Nath Bharali
Administrative Office, Chibber,
House, 3rd Floor,
Guwahati – Assam 781 005
0361-2340029
Bihar and Jharkhand Dr. Abhay Kumar Deepak
1st Floor, Pataliputra Colony Main Road
Opposite Sai Mandir Patna – 800013
0612-2271222
Delhi, Haryana, Jammu and Kashmir and Ghaziabad District of Uttar Pradesh S N. Bhattacharya
Axis House, Plot No- 1-14,
Tower T1, 5th Floor,
Jaypee Greens Wish Town,
Sector 128, Noida – 201304 ( UP)
0120 – 6210005
Rajasthan
Mr. Manoj Dikshit
1st Floor, Shanti Towers,
Hawa Sadak, B-115,
Civil Lines, Jaipur-302006
0141-4076752
Himachal Pradesh, Punjab, and Chandigarh Mr. Rakesh Langar
2nd Floor, SCO – 369 & 370,
Sector – 34 A, Chandigarh – 160022
0172-5037181
Uttarakhand and Uttar Pradesh (excluding Ghaziabad) Mr. Tuhin Sarkar
1st Floor, U P Co-Operative Bank
Building, 2, M G Marg,
Hazratganj, Lucknow – 226001.
0522-4917202
Tamil Nadu, Pondicherry and Andaman Nicobar Islands Mr. G. Raghavan
82, 3rd Floor,
Dr. Radhakrishnan Salai,
Mylapore, Chennai – 600004
044-28285966
Karnataka Mr. S. Shankara
No. 41, Sheshadri Road,
Anand Rao Circle,
Bangalore – 560 009
080-23000410
Andhra Pradesh Mr. P. B. Kumar
Abhinandan Towers,
6-3- 249/3, Road No 1,
Banjara Hills,
Hyderabad – 500034
040-27540060
Kerala and Lakshadweep Mr. Sudheesh Menon
41/418, 5 Floor,
Chicago Plaza,
Rajaji Road, Ernakulam,
Kochi – – 682 035
0484-4422089
Maharashtra and Goa Mr. Alok Srivastava
Mumbai Circle Office,
2nd Floor, Corporate Park II,
Behind Swastik Park,
Sion Trombay Road,
Chembur East, Mumbai -400071
022-45051296
Gujarat, Dadra and Nagar Haveli & Daman and Diu Mr. P Krishnamoorthy
Shivalik – Ishan,
3rd Floor, Near C. N. Vidyalaya,
Ambavadi, Ahmedabad – 380015
079 -40225140
Madhya Pradesh and Chhattisgarh Mr. D. B. Kiran
2nd Floor, “The Infinity”,
Near Hotel Tulsi Exotica,
M.P.Nagar, Zone – II,
Bhopal – 462011
0755 – 4097920

Axis Bank Principal Nodal Officer

If you are not satisfied with the solution or you don’t receive any response within 30 days of approaching the nodal officer, you can further escalate the issue to the principal nodal officer. The form is available on the official website of Axis Bank Customer Care. You can either submit it online or take a print out, fill in the details and post it to the following address.
Mr. Gururaja Rao
Executive Vice President
Axis Bank Limited, Corporate Office,
7th floor, Axis House, C-2, Wadia International Centre,
P.B. Marg, Worli, Mumbai – 400 025

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