Axis Bank is India’s third largest private sector bank with its headquarters in Mumbai. It has over 3300 branches in India and 9 international offices that offer a variety of banking products and Axis Bank Customer Care services like credit cards, personal banking, corporate banking, investment banking, loans, wealth management, etc.
Axis Bank Customer Care Number – 24/7 Toll-Free Number
In case you need any information regarding Axis Bank Customer Care products and services, Aadhaar seeding, status of cheque issued or deposited, interest rates, ATM, internet banking, mobile banking or blocking lost/stolen ATM/credit card, then you can contact their 24/7 customer care center at the following numbers:
- 1860-419-5555
- 1860-500-5555
You can call on the above toll-free numbers to report loss of credit card or to block your lost/stolen debit or ATM card.
Axis Bank Customer Care Email IDs
Customers can also send an email regarding any queries, questions, feedback or complaint at the following email IDs.
| General Bank Account Queries | customer.service@axisbank.com |
| Queries Related To Credit Cards | creditcards@axisbank.com |
| Loan Queries | loans@axisbank.com |
| Merchant Services | merchant.services@axisbank.com |
| NRI Customers | nri.services@axisbank.com |
Axis Bank Grievance Redressal Forum
If you are not satisfied with the response from their customer support, you can escalate the issue and write to the nodal officer. You can either visit the official website of Axis Bank Customer Care and submit the grievance redressal form or download the form and send it to the following address:
Mr. Anirudh Saxena
Nodal Officer, Grievance Redressal
Axis Bank Ltd. 5th Floor, “Gigaplex”
Plot No. I.T.5, MIDC, Airoli Knowledge Park
Airoli, Navi Mumbai – 400708
You can also email a scanned image of the form at nodal.officer@axisbank.com.
Here are the details of the nodal officers of various regions in the country. You can contact them directly in case you are not satisfied with the solution offered by the customer care support.
| Region | Nodal Officer Name & Address | Contact Number |
| West Bengal and Sikkim | Mr. Dibyendu Banerjee 1st Floor, 5 Shakespeare Sarani Kolkata – 700071 |
033-22829384 |
| Orissa | Mr. Ajit Kumar Tripathy Plot no.1, Ground Floor, Nandighosh Estates, Bapujinagar, Bhubaneswar – 751009 |
0674-2598912 |
| Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland & Tripura | Mr. Munindra Nath Bharali Administrative Office, Chibber, House, 3rd Floor, Guwahati – Assam 781 005 |
0361-2340029 |
| Bihar and Jharkhand | Dr. Abhay Kumar Deepak 1st Floor, Pataliputra Colony Main Road Opposite Sai Mandir Patna – 800013 |
0612-2271222 |
| Delhi, Haryana, Jammu and Kashmir and Ghaziabad District of Uttar Pradesh | S N. Bhattacharya Axis House, Plot No- 1-14, Tower T1, 5th Floor, Jaypee Greens Wish Town, Sector 128, Noida – 201304 ( UP) |
0120 – 6210005 |
| Rajasthan |
Mr. Manoj Dikshit
1st Floor, Shanti Towers, Hawa Sadak, B-115, Civil Lines, Jaipur-302006 |
0141-4076752 |
| Himachal Pradesh, Punjab, and Chandigarh | Mr. Rakesh Langar 2nd Floor, SCO – 369 & 370, Sector – 34 A, Chandigarh – 160022 |
0172-5037181 |
| Uttarakhand and Uttar Pradesh (excluding Ghaziabad) | Mr. Tuhin Sarkar 1st Floor, U P Co-Operative Bank Building, 2, M G Marg, Hazratganj, Lucknow – 226001. |
0522-4917202 |
| Tamil Nadu, Pondicherry and Andaman Nicobar Islands | Mr. G. Raghavan 82, 3rd Floor, Dr. Radhakrishnan Salai, Mylapore, Chennai – 600004 |
044-28285966 |
| Karnataka | Mr. S. Shankara No. 41, Sheshadri Road, Anand Rao Circle, Bangalore – 560 009 |
080-23000410 |
| Andhra Pradesh | Mr. P. B. Kumar Abhinandan Towers, 6-3- 249/3, Road No 1, Banjara Hills, Hyderabad – 500034 |
040-27540060 |
| Kerala and Lakshadweep | Mr. Sudheesh Menon 41/418, 5 Floor, Chicago Plaza, Rajaji Road, Ernakulam, Kochi – – 682 035 |
0484-4422089 |
| Maharashtra and Goa | Mr. Alok Srivastava Mumbai Circle Office, 2nd Floor, Corporate Park II, Behind Swastik Park, Sion Trombay Road, Chembur East, Mumbai -400071 |
022-45051296 |
| Gujarat, Dadra and Nagar Haveli & Daman and Diu | Mr. P Krishnamoorthy Shivalik – Ishan, 3rd Floor, Near C. N. Vidyalaya, Ambavadi, Ahmedabad – 380015 |
079 -40225140 |
| Madhya Pradesh and Chhattisgarh | Mr. D. B. Kiran 2nd Floor, “The Infinity”, Near Hotel Tulsi Exotica, M.P.Nagar, Zone – II, Bhopal – 462011 |
0755 – 4097920 |
Axis Bank Principal Nodal Officer
If you are not satisfied with the solution or you don’t receive any response within 30 days of approaching the nodal officer, you can further escalate the issue to the principal nodal officer. The form is available on the official website of Axis Bank Customer Care. You can either submit it online or take a print out, fill in the details and post it to the following address.
Mr. Gururaja Rao
Executive Vice President
Axis Bank Limited, Corporate Office,
7th floor, Axis House, C-2, Wadia International Centre,
P.B. Marg, Worli, Mumbai – 400 025
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