Indian Overseas Bank Credit Card Customer Care

IOB Customer Care Toll-Free Number – For General Enquiries

For any kind of general enquiry like ATM / Branch locations, a product enquiry, documents required for a loan product, or locker rates enquiry, reissue of password for Internet Banking or help with Internet Banking etc., you can contact the general enquiry Indian Overseas Bank Credit Card Customer Care department on the following number: 1800 425 4445

Following are dedicated numbers for specific departments in case you have a query.

NRI Help Desk

IOB has a dedicated number for its NRI customers. You can call on the number if you are facing any issue with Internet Banking, need assistance with Mobile Banking, need information on Forex related services or need information on how to open an NRI account. All kinds of queries and more are handled at the NRI Customer Service Number. Following are the details:

Specialized NRI Branch

# 62, Rukmani Lakshmipathy Road,

Egmore,

Chennai 600 008

Tamil Nadu

Email id – nricell[at]iobnet[dot]co[dot]in

The working hours are from 10.00 a.m. to 5.00 p.m. IST.

For Registering Your Feedback

In case you want to leave your feedback with the bank, you can call the Indian Overseas Bank Credit Card Customer Care Numbers and talk to a customer care executive regarding your feedback.

For Grievance Redressal

The bank has a transparent system when it comes to handling grievances and complaints. While lodging a complaint, you will be given a complaint number or reference Indian Overseas Bank Credit Card Customer Care Number, which you will need to keep handy at all times. If you have a grievance you wish to file

Step 1:

Contact their Branch Manager where you have your account over phone or Register the Complaint in the Complaint Register available with Branch Manager. You will get the resolution within 7 days.

Step 2:

If the resolution given by the Branch does not meet your requirement you may write to the Regional Manager or send an email. You will receive the response within 7 days.

Step 3:

If the Complaint is not resolved by the Regional Manager, you may write or send an email to the General Manager, Customer Service Dept. being the Nodal Officer, Public grievances at Central Office. You will receive the resolution within 7 days.

Step 4:

Even after having followed the above steps, if are not satisfied, you may approach Banking Ombudsman constituted by RBI under Banking Ombudsman Scheme-2006.

About Indian Overseas Bank

Indian Overseas Bank, established in 1937 before World War 2 to encourage overseas banking and foreign exchange operations, it is now managed by “The Nationalized Banks (Management and Miscellaneous Provisions) Scheme, 1970, formulated by the Central Government, after consultation with the Reserve Bank of India, in exercise of the powers conferred by section 9 of “The Banking Companies (Acquisition and Transfer of Undertakings) Act 1970”.

The bank is operating with about 3700 domestic branches, including 1150 branches in Tamil Nadu, 3 extension counters, and eight branches and offices overseas as of 2014. It also has 3300 ATMs across India.

Locate IOB

If you wish to find a particular branch or find the branch closest to you, log on to their website and click on the “Branch Locator” link, from which you could search and refine to find the address of your desired branch / ATM. Following is the Central Office details:

Indian Overseas Bank

763 Anna Salai,

Chennai – 600002

Indian Overseas Bank Branch Office