Etihad Airways Customer Service Transitions To Amadeus UK

Just in time for its 20th anniversary, Etihad Airways Customer Service uk announced that it has completed a transition of its system to Amadeus Altéa on Monday. The carrier said the undertaking was its largest technology project in the last ten years.

With the move, the new system now manages all flights operated by the airline between its hub at Abu Dhabi International Airport and its network of global airports. The switchover happened overnight on March 8th.

“The tools we need”

Amadeus Altéa is a complete passenger service system that offers airlines full reservation, inventory, and departure control capabilities. The suite of travel technology gives passengers a faster and simpler check-in and boarding process. It shapes a new era of guest experience that offers travelers greater flexibility and control over how they book and manage their flights. Next-generation retailing and inventory management capabilities also provide travel partners with a more dynamic experience.

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